Guide
Candidate experience in AI screening.
AI screening only works when candidates understand what is happening. Use these guidelines to keep the experience clear and professional.
Explain why AI is used
Candidates should understand that the screening helps assess everyone consistently and is not meant as an automatic final decision.
Be clear about the time investment
Say how long the conversation takes, what someone needs and when they can expect a response.
Mention human review
Explain that recruiters review the report before any decision with impact is made.
Provide a privacy route
Candidates should know where they can ask questions or request deletion.
Copy blocks for candidate email
You are receiving an AI screening for this role. The conversation takes about 15 to 20 minutes and helps us assess every candidate against the same criteria.
Your answers are summarized for the recruitment team. A recruiter reviews the outcome before a decision is made.
If the screening does not work technically or you have questions about your data, contact the recruitment team or privacy@merqent.com.
A good signal for candidates
The best candidate experience is not hiding AI. The best experience is letting candidates know what the AI does, what humans review and where they can go with questions.